Works with your AI vendors
THE PROBLEM
Why AI Customer Service Projects Fail
You're Buying on Demos and Marketing Claims
Vendor demos show polished scenarios with ideal customers. Your real tickets have typos, frustration, and edge cases. Months of wasted effort and replatforming follow when demo performance doesn't match production.
Manual Pilots Take Quarters, Not Weeks
Time and budget force you to test one or two vendors over months. Meanwhile competitors are launching. What if neither vendor is right? You've lost a quarter and still don't have proof.
Hidden Failures Are Reaching Customers
Dashboards show 50% deflection while satisfaction drops. Brand-damaging incidents slip through. Escalations pile up. Customers aren't getting resolved, they're giving up after failed attempts.
“We needed someone who knew how these systems really behave, not how the marketing describes them.”
Ken McGinley, VP of Customers, Vertical Insure
THE SOLUTION
One Unbiased Partner Through Your AI Journey
CHOOSE WITH PROOF
Stop Buying on Demos
Stop buying on demos and marketing claims. Avoid months of wasted effort and replatforming by selecting the best fit before rollout. Standardize vendor evaluation with an evidence-based scorecard.
Learn about vendor selection
DEPLOY FAST
Launch in 6 Weeks, Not Quarters
Launch in 6 weeks because you don't have to manually pilot one vendor at a time. Increase automation while protecting CSAT and escalation load. The scorecard and dashboard becomes the proof artifact stakeholders trust.
Learn about deployment
AVOID FAILURES
Protect Your Brand
Prevent brand-damaging incidents by detecting failure modes before customers see them. Reduce escalations by ensuring the agent handles edge cases. Maintain visibility to detect drift before it impacts customers.
Learn about risk managementCHOOSE
Confidence in selection
CONTINUOUS TRUST
The AI Customer Service Lifecycle
Click or wait to explore each stage. Swept AI ensures trust at every step.
The loop never stops. Even after launch, you're evaluating new models, optimizing configurations, and monitoring quality. Swept AI travels with you through every iteration.
Customer Success
How Vertical Insure Launched in 6 Weeks
Vertical Insure used Swept AI to benchmark vendors, optimize without bias, and earn Launch Certification. The result: production deployment with zero customer-facing hallucinations.
“We needed someone who knew how these systems really behave, not how the marketing describes them.”
What's Your Priority?
Expertise for every stage.
Shopping for an AI Vendor?
Stop buying on demos. Benchmark candidates on your real cases with an evidence-based scorecard.
Start a BenchmarkNeed to Deploy With Proof?
Launch in 6 weeks with a scorecard and dashboard your stakeholders trust.
Accelerate DeploymentManaging AI Risk?
Detect and eliminate failure modes before they reach customers.
Start Risk ManagementEnterprise-Grade Security
Your Data Stays Yours
We work with your systems, not vendor sandboxes. Optional redaction, PII masking, and on-prem deployment.
Compliance-Ready Reports
Documentation for SOC 2, HIPAA, PCI, and industry-specific requirements.
Deployment Flexibility
Cloud, VPC, or on-prem to match your security and compliance requirements.
GET STARTED
Launch AI Agents With Proof, Not Vibes
Tell us about the AI agents you're deploying. We'll show you how to launch faster with evidence your stakeholders trust.